DIGITALIZATION OR ICT IN TOURISM

Slavoljub M Vujović

Abstract


The research presented in the paper is theoretical, focused on analyzing and clarifying the role and importance of using information technology for tourism development as an economic activity. It also seeks to point out that the use of the term "digitalization of tourism" (or digitization of business in the tourism economy) is unnecessary. Research is not focused on information technology as a new discipline, but on the practical use of technologies to process and transfer data and information, technologies for communications, to enable faster flow of capital and services, and so on. The special purpose of the research is the analysis of the benefits of the use of information and communication technologies from the aspect of the providers of tourism supply, carriers of tourist demand and intermediary factors. The work is part of the research on the project "Development and application of new and traditional technologies in the production of competitive food products with added value for the domestic and world markets - Let's create wealth from the wealth of Serbia" (MPNTR RS, No. 046001).

Keywords


tourism development, information technology, tourism digitalization

Full Text:

PDF

References


Adam, S. (1998). Istraživanje prirode i uzroka bogatstva naroda, Novi Sad: Global book.

Beslać, M. (2013). Međunarodna ekonomija. Beograd: Visoka škola za poslovnu ekonomiju i preduzetništvo.

Boc, K., Dvorak, Z., Čekerevac, Z. (2019). Security of information and communication technologies. FBIM Transactions, Vol. 7 No. 1 pp.29-37. DOI: 10.12709/fbim.07.07.01.04

Chaffey, D. (2009). E-Business and E-Commerce Management: Strategy, Implementation, and Practice, 4th Edition, Chapter 8. Edinburgh: Pearson Education Limited.

Dertouzos, M. (1997). What Will Be: How the New World of information will change our lives. San Francisco: Harper Edge.

Dickson, G.W., DeSanctis, G. (2001). Information technology and the future enterprise: New models for managers. Upper Saddle River, N.J.: Prentice-Hall.

Digital Transformation in Tourism: Evolving Travel with Technology. Preuzeto s http://wtd.unwto.org/content/wtd-2018-tourism-digital-era (16.09.2018).

Digitlni turizam: povratak izgubljenih svetova. Preuzeto s https://www.iznajmljivači.hr/digitalni-turizam/, (10.03.2019).

Galogaza, M. (1998). Principi marketinga, knjiga prva. Novi Sad: Autorsko izdanje.

Gill, K.S. (ed.) (1996). Information society. London: Springer Publishing.

Kotler, P. (2000). Marketing management, New Jersy: Prentice –Hall International Inc.

Krippendorf, J. (1986). The new tourist - a turning point for leisure and travel, Tourism Management, 7(2), pp. 131-135.

Law, R., Leung, R. & Buhalis, D. (2009). Information technology applications in hospitality and tourism: A review of publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5-6), pp. 599-623.

Macura, P. (2000). Sistem informacija promocije. Banja Luka: Glas Srpski.

Malthus, T.R. (1798). An Essay on the Principle of Population, Sixth Edition. London: Ward Lock.

Mitić, Mirjana Informaciono-komunikacione tehnologije. Retrieved from http://miticmirjana.weebly.com/ (06.09.2019).

Michael, A. (2019). The Kondratiev Cycle: A generational interpretation. Dostupno na https://www.amazon.com/dp/059521 (06.06.2019).

Mihajlović, I. (2015). Značaj informaciono-komunikacionih tehnologija u poslovanju turističkih i hotelijerskih preduzeća, Beograd: Univerzitet Singidunum.

Rakić, B. (2000). Marketing. Beograd: Megatrend univerzitet primenjenih nauka.

Rousseao, J-J. (2011). Društveni ugovor: o poreklu i osnovama nejednakosti među ljudima-rasprava o naukama i umetnosti, Beograd: Filip Višnjić.

Shanker, D. (2008). ICT and Tourism: challenges and opportunities. In Conference of Tourism in India - Challenges Ahead (Vol. 15, p.17).

Stiglic, J., (10. novembar 2011). Ideološka ostrašćenost MMF-a. Politika, str. 11.

Tapscott, D., et al. (2000). Digital capital. Boston: Harvard Business School Press.

Tourism and the digital transformation. Retrieved from http://wtd.unwto.org/content/wtd-2018-tourism-digital-era (06.09.2019)

Turban, E., Meclean, E., i Wetherbe, J. (2003). Informaciona tehnologija za menadžment-transformacija poslovanja u digitalnu ekonomiju. Beograd: Zavod za udžbenike i nastavna sredstva.

Turizam i digitalna transformacija. Svjetski dan turizma, 27. septembra 2018. Retrieved from http://wtd.unwto.org/content/world-tourism-day-2018

UNWTO. 63 Sjednica Komisije za Evropu, Prag, 11-13. jun 2018. Retrieved from http://www.mrt.gov.me/vijesti/185937/UNWTO-U-fokusu-digitalizacija-u-turizmu.html, (20.12.2018)

UNWTO. U fokusu digitalizacija u turizmu. Retrieved from http://www.mrt.gov.me/vijesti/185937/UNWTO-U-fokusu-digitalizacija-u-turizmu.html, (02.10.2019).


Refbacks

  • There are currently no refbacks.