ORGANIZATION AND MANAGEMENT IN HEALTH CARE SYSTEM OF SERBIA

Milan Mitrović, Ana Gavrilović

Abstract


There is a high level of correlation between the contemporary health-oriented management and the contemporary medical technology. Health managers and experienced health workers entrusted with organizational and managerial functions can and must work as a team, with the common goal of developing health institutions and health services. The functioning of health institutions has its limits in method and scope of financing overall needs of a modern and efficient health care system. Health management can, to a large extent, improve the system of work and operation from the point of view of efficiency and effectiveness, but it can as well improve the technology of health services in all areas, without its modernization. Many US and European health institutions use new entrepreneurship models and forms of financing through joint investments and public-private partnership. Reform of the health system in Serbia at all levels of health care is an imposing need and a must. Improvement of health management, in particular in the part of support and utilization of highly competent human resources in management is an instrument of improving organization, functioning and operation of health institutions, but also an instrument of an efficient transfer of technology and know-how. As a key determinant of development and improvement of health system, it is necessary to emphasize the need of appointing managers at the level of health institution management, who are capable of managing the limited resources in an efficient manner and implement changes in practice, in terms of functioning and internal reorganization of the health care service system. The overall health system is given the possibility to be modernized and upgraded by focusing on capacity building, strengthening managerial skills, as well as by using positive examples and experiences, the so-called best practices, especially those of the developed countries.


Keywords


health system, health institutions, health management, efficiency, effectiveness, quality management

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References


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